Refund Policy

Our Promise: We want you to love your purchase! If you're not completely satisfied, you can return most items within 30 days of delivery for a refund, exchange, or store credit. 

How It Works:

1. Contact Us: Reply to your order confirmation email or contact [your customer service email/phone] to start a return.

2. Get Your Label: We'll send you a prepaid shipping label.

3. Pack It Up: Items must be unworn, unused, in original packaging, with tags attached, and show no signs of wear.

4. Ship It Back: Send your item using the provided label. 

What You Get:

• Refund: To your original payment method within [X] days of receipt.

• Exchange: For a different item.

• Store Credit: For future purchases. 

Exclusions:

• Final Sale: Discounted items are non-returnable.

• Custom Goods: [List any custom/perishable items]. 

Questions? Visit our online portal or contact us at wickandstone.online@gmail.com